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Archive for the ‘Testimonials’ Category

The all-new sculpted and aerodynamic exterior of the Jeep® Cherokee make a strong statement. A bold design steeped in Jeep brand heritage. The fluid and modern design is a game-changer. This next generation Cherokee that’s equally at home on the rugged trail or uptown at the theater.

  • Best-in-Class 4×4 Capability
  • Well-equipped at every level.
  •  A refined and sophisticated interior
  •  A fresh take on open-air freedom.
  • Modern and sleek styling.
  • New nine-speed automatic transmission.
  • Three advanced 4×4 systems.
  • Selec-Terrain® all-weather warrior.
  • ParkSense® Parallel /Perpendicular and front /rear Park Assist+

Mike Manley, who introduced the mid-size sport utility vehicle Tuesday at the 2013 New York International Auto Show, said the design team went for a unique design to not only turn heads, but lead the segment in a new direction. Manley, Jeep president and CEO, repeatedly called the new vehicle “the most capable mid-size SUV in the world.”

Blog_2014 Cherokee Limited

When it arrives in dealerships in the third quarter of this year, the Cherokee will be available in four different models, ranging from the luxury Limited edition to the Trailhawk, which is designed for off-roading enthusiasts.

By the way, the Cherokee will be built at Chrysler’s Toledo Assembly Plant in Ohio.

The O’Brien Automotive Family of dealerships are one of central Indiana’s best source for new Chrysler, Jeep, Dodge, Ram, FIAT, and Toyota & Scion brand vehicles along with a large inventory of pre-owned vehicles & Factory Certified Pre-Owned. Our goal is to make as many central Indiana customers as satisfied as possible when it comes to selection and competitive prices. We welcome you to stop by one of our convenient locations, call us at 317-534-2256, chat online (Indianapolis location Chrysler Brands – Greenwood location Chrysler Brands * FIAT Brand  / Toyota & Scion Brands), or submit a request make an appointment to test drive your next vehicle today.

OBrien Automotive Family Celebrating 80 Years in the Business_small  “Our family works for you. Since 1933.”

Your leading Greenwood, Franklin, Indianapolis, Carmel, Plainfield, Avon, Lawrence, Anderson, and Noblesville Chrysler Jeep Dodge Ram FIAT Toyota and Scion Dealers!

Information for this blog was gathered from a post by MLiveMichigan and a post by jeep.com

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Have you been looking for a safe and reliable compact SUV that handles like a car? Then look no further than the 2013 Jeep Patriot!

KBB 5-Year Cost to Own Award 2013 Jeep Patriot   The Patriot combines superb handling, great safety scores, and great fuel economy to create a compact SUV anyone would be happy to drive!  With gas prices that continue to climb, you will be glad to know that on the Patriot, the EPA estimates that the 2.0-liter engine will average 23/29-mpg city/highway with the manual transmission, and 23/27 with the automatic. The ratings drop slightly with the 2.4-liter engine to 23/28-mpg city/highway with the manual, and 21/27 with the CVT. Safety concerns? No worries there! The Insurance Institute for Highway Safety named the 2013 Jeep Patriot a Top Safety Pick after it scored the top score of Good in all four of the crash tests: frontal offset, side impact, rear crash protection, and roof strength tests. It also comes with quite a few standard safety features, such as all the standard airbags, 4-wheel antilock brake system, 4-wheel disc brakes, brake assist, electronic stability control, front disc/rear drum brakes, traction control, and child safety locks. I have touched base on the most basic reasons to consider the 2013 Jeep Patriot, NOW to the BEST reasons to take into consideration!

  • Best stated by Consumer Guide – the 2013 Patriot has impressive available off-road capability; but as a daily driver ready for the occasional off-road foray, a modestly equipped Patriot makes some sense.
  • Now, KBB has reinforced that the 2013 Patriot should be at the TOP of your list to consider! If you haven’t seen the news, Kelly Blue Book recently awarded the 2013 Jeep Patriot the #4 position out of 24 vehicles that are best buy’s due to their low-cost to own!

smaller KBB 13 Patriot for splash site

We ALL know that when it is time to purchase a car, we always want the best deal that we can get. But in the “big picture”, you need to consider other variables as well:

  • Fuel Costs
  • Financing Options
  • Insurance Costs
  • Actual Cost of the Vehicle Itself

The moral of this story?  You can save a lot more money by simply choosing the right car than by working a great deal on the wrong car.

Stop into two of central Indiana’s Jeep dealers, Tom O’Brien Chrysler Jeep Dodge Ram Greenwood or Indianapolis to learn more about the 2013 Jeep Patriot and other Jeep models we currently have in stock. Our sales team would be happy to help show you around the lot, discuss specifications of the different models, answer any questions you might have, as well as set you up on a test drive!

From our family to yours: be “safe on the road, and happy motoring”!

OBrien Automotive Family Celebrating 80 Years in the Business_small“Our family works for you.
Since 1933.”

Your leading Greenwood, Franklin, Indianapolis, Carmel, Plainfield, Avon, Lawrence, Anderson, and Noblesville Chrysler Jeep Dodge Ram FIAT Toyota and Scion Dealers!

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OBrien Automotive Family Celebrating 80 Years in the Business_small Today is a day for the O’Brien family, their employees, and their loyal customers to celebrate!  It all started on January 12, 1933…a cold winter day in the midst of the Great Depression! What was Thomas J O’Brien thinking? You can check out our complete history by reading the “Dealership History” page; but as a 2-year employee, I have a different story to tell.

Blog_Thomas J O'Brien  Unfortunately, I did not have the opportunity to meet our founder, Thomas J O’Brien. What I do know is that when he opened the original dealership, he was young, married, and had only been in the automotive business for a couple of years selling cars. To decide to open a dealership in the midst of a depression; he had to have a good work ethic, a strong desire to succeed, but also a vision to start a business that stood for more than a job.  His hard work and core values about building a different kind of place to patronize and to work has paid off.

Blog_J Thomas O'Brien  The “O’Brien” that I hear the most about is his son, J. Thomas O’Brien. In 1962 Tom built on his father’s vision and opened the family’s 2nd store. Slowly, over the course of the next 41 years, Tom grew the dealer group into that we know today.

ChatAvatar_Diane Anderson  From my perspective, I believe his strongest core value in building the business into what it stands for today is all about family. I know this from the stories that his children and grandchildren share with the employees.  Don’t misunderstand what I am saying; when I say family, I mean his extended family (his employees) and how he valued each and every person that worked for him, no matter what position they held. I posted a blog back in December shortly after one of the employee celebrations held at the dealership. Those Christmas celebrations helped me understand why this dealer group is different than most; THE reason why they have been such a success in our market.  One of the things that make us different is the O’Brien “Employee First” Philosophy; this philosophy has been documented in a couple of posts that I wrote (one which celebrated 2 employee’s 40-years of tenure at the Greenwood store / the other celebrating employees with 25+ years of tenure at the Indianapolis location). This “Employee First” philosophy may seem strange in today’s “Customer First” business world, but it is actually the foundation for how we treat our customers. The O’Brien family feels that the only way to ensure that their customers are taken care of properly is to do everything they can to make sure that their employees enjoy working for them and feel like they are an integral part of their success. From an employee’s perspective, there is no unimportant position at the O’Brien Automotive Family group of dealerships – from the lot attendant, to the office clerk, the parts runner, to the service porter – we, as a group, understand that we can’t function without everyone on our team being happy and productive.

So…today is a day for all of us to celebrate! For 80-years the O’Brien family has continued the vision of Thomas J O’Brien; “Let’s build the business by building a family of valued employees. Let’s build a business where every customer; new or repeat, is a valued one.” 4-Generations and counting, the O’Brien family continues to strive to earn your patronage for generations to come ….”We work for you! Since 1933.”

4-generations_obrien-automotive-family

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 ChatAvatar_Diane Anderson The last couple of years have been a struggle for not only the “Big Three”, but the events touched everyone who works close with the industry. Our family of dealerships located in central Indiana, which represent the Chrysler Jeep Dodge Ram FIAT Toyota and Scion product lines have approximately 100 people working at each location (5). This staff includes Sales, Service, Parts, Body Shop, General Office and Support Staff; and ,the O’Brien family leadership team – the list of employees goes on and on; people that were touched by the events of the “melt-down”.

This was the third time that I had the opportunity to celebrate the Christmas holiday season with my co-worker’s and the O’Brien family leadership team. For whatever reason, this year’s celebration was an “a-ha” event for me. The moment was subtle; I see the company’s logo daily “Our family works for you. Since 1933.” This year’s celebration was about “family”; our automotive family. The main theme of the celebration was centered on the basic principle of how, and why, it has grown into the business that it is today. Now I understand.

With the principles laid down by the O’Brien leadership, a family has been built to serve not only our customers but the employees as well. Collectively, we are not just a team. Our GM’s – Pat O’Brien, Kevin O’Brien, Brian Miller, and Tim Miller – serves those he leads by removing obstacles and enabling his direct department leaders to succeed. The best decisions and ideas are made from the bottom up. As a team member; each Manager takes initiative when he notices issues, he then collaborates with his team to address them. Beyond that, we watch out for each other and care for each other. We work together and play together because our bonds go beyond the typical co-worker relationship.

Indy Service Parts Personnel Over the past couple of weeks we have collectively celebrated our 2012 successes and the tenure of some of our employee’s. Tenure unheard of in the dealership world. The most recent celebration was to recognize the Parts / Service Department personnel at the Indianapolis location – 5 of the employee’s have tenure ranging from 25-48 years. As an O’Brien Automotive Family member, I now understand their philosophy “I want you to work here forever. Job-hopping may be a fact of business life, but as an owner it’s a fact I hate. I don’t see you as a disposable part. When you leave, it hurts. A part of me feels like I’ve failed.”

Quietly, without fanfare, the O’Brien family has built a positive team and family spirit. Each of us watch out for each other. Based on my short tenure, and my “a-ha” moment; I came to understand that they realize that there will always be challenges in our industry. But,  no matter what, the O’Brien family will be respectful of everyone. They love to celebrate both individual and team successes, but not in an arrogant way. I think their quiet confidence is a strength that speaks for itself.

From our automotive family to yours….”Happy Holidays”!
“Our family works for you.
Since 1933.”

Your leading Greenwood, Franklin, Indianapolis, Carmel, Plainfield, Avon, Lawrence, and Noblesville Chrysler Jeep Dodge Ram FIAT Toyota and Scion Dealer!

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Named Motor Trend’s 2013 Truck of the Year!

Award Criteria Includes:

  • Design Advancement
  • Engineering Excellence
  • Performance of Intended Function
  • Efficiency
  • Safety and Value

blog_Motor Trend Truck of the Year 2013 Ram 1500

Per Motor Trend: “Hand’s down, the Ram ran away with this Truck of the Year award. Until the rest of the industry can catch up with Ram trucks in the half-ton segment, it would be a shame to pass this one up.”

Both of our Tom O’Brien Chrysler Jeep Dodge Ram stores couldn’t agree more! We encourage you to check out the inventory at each of our stores, one located in Greenwood just south of the Greenwood Park Mall on U.S. 31; OR our other location on the north side of Indianapolis between Keystone Avenue and Allisonville Road on 96th Street. Don’t stop there! Give our Customer Care Team a call at (317) 534-2256 and schedule a test drive today! See for yourself why the all-new 2013 Ram 1500 is getting SO much attention!

Your friends at O’Brien Automotive Family!
Our family works for you. Since 1933”

 
Your leading Greenwood, Franklin, Indianapolis, Carmel, Plainfield, Avon, Lawrence, and Noblesville Chrysler Jeep Dodge Ram FIAT Toyota and Scion Dealer!

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For the stores that comprise the O’Brien Automotive Family, customer care is their highest priority. Since 1933, our staff works hard to ensure that every customer is treated in an exceptional way, and that effort has paid off! Because of our staff’s hard work and dedication to their customers, our Tom O’Brien Chrysler Jeep Dodge Ram Indy store was recently ranked as #1 in the country for both June and July per cars.com! According to cars.com, the Indy location is the highest rated Chrysler dealer in top-10 volume stores, and was recently recognized as one of the top dealers in the country for proactively managing their online reputation.

 

 

 

Cars.com Account Executive Jeffery Duncan, presenting the awards to our BDC / eCommerce Manager Diane Anderson said, “We congratulate the O’Brien Automotive Family of dealerships for actively seeking and replying to reviews on Cars.com. As one of the earliest adopters of a Reputation Management Strategy in our market, Tom O’Brien stands out from the competitive landscape. The O’Brien Automotive Family is often acknowledged and used as an example during the Cars.com training sessions in Chicago, Illinois for its stellar review process.”

To see what people are saying about Tom O’Brien Chrysler Jeep Dodge Ram Indy on cars.com, click here. If all this buzz regarding good customer service has convinced you, visit Tom O’Brien Chrysler Jeep Dodge Ram in Indianapolis today! By the way, our Tom O’Brien Chrysler Jeep Dodge Ram store located on the south side of Indianapolis in Greenwood is also recognized as a leader in providing great customer service, but check out what our customer’s have to say — click here!

 
Your friends at O’Brien Automotive Family!
“Our family works for you. Since 1933”

Your leading Greenwood, Franklin, Indianapolis, Carmel, Plainfield, Avon, Lawrence, and Noblesville Chrysler Jeep Dodge Ram FIAT Toyota and Scion Dealer!

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So, what does this light mean? The “check engine” light is part of your car’s onboard diagnostics (OBD) system. Since the 1980’s, computers increasingly have controlled and monitored vehicle performance, regulating such variables as engine speed, fuel mixture, and ignition timing. In some cars, the computer also tells the automatic transmission when to shift. When this onboard diagnostics system finds a problem that it can’t correct, the computer turns on a yellow warning indicator that is labeled by either “check engine,” “service engine soon,” or “check powertrain.”

Don’t you wish the alert could be a little more specific? Nope, it can’t. Unfortunately, the check engine light comes to life if anything, and I do mean anything isn’t 100% under the hood. This means that you could be staring at a major repair; or, your gas cap could be too loose (no kidding).

The most common problems that trigger the light are emission control malfunctions. The emission control system is what your car uses to try to keep our air a little cleaner. Here are a few of the more commonly occurring issues:

  • Your gas cap isn’t on tight enough. — Obviouosly, if this is what triggered the light, this is an easy enough problem to fix. Tighten the gas cap, and usually after 4 normal “global starts and cool downs”, the light will go off. (In layman’s terms: Drive the car as normal and after it has been driven 4-times, with the car being shut off and the engine gets cold between the starts / equals a “global start”)
  • Your engine got wet where it didn’t like it — Any electrical burp under the hood can cause one of your car’s gazillion sensors to take a funny reading. When it does, you can expect to see the Check Engine light. More common than rain water getting in there is the overzealous owner who sprays his engine down at the high pressure car wash, shooting water into every crevice of the engine, thus lighting the light.
  • Your spark plug wires are bad — As your spark plug wires start to get old, they may develop tiny cracks which can let little bursts of electricity out. This electricity was supposed to be going to a spark plug, and since it didn’t, the engine will misfire slightly, meaning one of the spark plugs didn’t spark enough.

What happens when I ignore the CHECK ENGINE LIGHT or put off the recommended service? There are two kinds of CHECK ENGINE LIGHT alerts. A non-flashing, but lit CHECK ENGINE LIGHT, is usually a less severe problem that shouldn’t cause immediate problems but needs to be checked as soon as possible. There is also a flashing and illuminated CHECK ENGINE LIGHT means your vehicle senses a critical system error (such as a major cylinder misfire ) and you need immediate attention before potentially breaking down and possibly damaging other critical and expensive parts. In this case, continuing to drive can lead to further damage rather quickly or can leave you stranded.

Bottom line; when the “check engine” light comes on, It’s like someone saying “My leg hurts a little,” or “I get out of breath when I climb stairs.” A doctor — or, for your car, a mechanic — still has to figure out what’s really causing the problem.

Schedule your appointment today…. CJDR Greenwood location / CJDR Indianapolis location / Toyota Scion location.
Your friends at O’Brien Automotive Family!
“Our family works for you. Since 1933”

Your leading Greenwood, Franklin, Indianapolis, Carmel, Plainfield, Avon, Lawrence, and Noblesville Chrysler Jeep Dodge Ram FIAT Toyota and Scion Dealer!

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Yesterday was “one of those days” and Tuesday slipped right by me! This is the type of day I had….

….does this scene look familiar to you? But today is another day!

The topic I had intended to talk about yesterday is just as important today …. nitrogen in your tires, or not?

One big proponent of switching to nitrogen in your tires is Jay Leno. Yes, that Jay Leno…check out this video , he gives LOTS of reasons why it is a smart move!

(click on the picture to view the video)

So….If you are one of the 85% of Americans who don’t regularly check tire pressure, you need nitrogen. Proper tire pressure is a big deal! Maintain it with nitrogen, and you’ll see these three primary benefits:

Increased Fuel Efficiency – Correct tire pressure keeps the manufacturer’s recommended “contact patch” on the road. This lessens the rolling resistance and maximizes fuel efficiency. With gas prices going up each day, every little bit helps! In fact, properly inflated tires can improve your gas mileage by about 3.3 percent.

Longer Tire Life – When it comes in contact with other materials, oxygen causes oxidation. Oxidation can make rubber brittle and cause it to lose tensile strength. In addition, at high temperatures and pressures, oxygen reacts and damages inner tire liners and belt packages; nitrogen does not.

Increased Safety – Under-inflated tires cause 90% of blowouts. Nitrogen provides more reliable pressure for reduced blowout potential. If you’re not constantly watching your tire pressure, escaping oxygen leads to under-inflated tires. According to the National Highway Traffic Safety Administration (NHTSA) at the U.S. Department of Transportation, approximately 41,730 people were killed and 3,031,000 were injured on the nation’s public roads and highways in the year 2001. NHTSA estimates that proper tire inflation could help save 50 to 80 lives and prevent 6,600 to 10,600 injuries each year.

Additionally, you might also find yourself coming in to the service department less frequently due to tire pressure readings:

Improved TPMS Performance – If you have a new car, you likely are plagued by a flashing light telling you your tire pressure is low. For example, one of our customer’s had their tire pressure light going off every four to five weeks. After inflating with nitrogen, her light didn’t reappear for 53 weeks!

Race teams use nitrogen in their tires for better handling, longer tread life, and improved fuel economy. Now you can too! Right now, at any of our service centers. For “pennies a day”……..you can improve your miles per gallon….Only…….$29.95

Benefits of Using Nitrogen

Schedule your appointment today….
CJDR Greenwood location / CJDR Indianapolis location / Toyota Scion location.

Your friends at O’Brien Automotive Family!
“Our family works for you. Since 1933”

Your leading Greenwood, Franklin, Indianapolis, Carmel, Plainfield, Avon, Lawrence, and Noblesville Chrysler Jeep Dodge Ram FIAT Toyota and Scion Dealer!

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Under 35,000 miles, most new cars are still under warranty, so anything that breaks prematurely, such as a leaking brake caliper or a burned out wiper motor, should be fixed at no cost. However, warranties don’t generally cover wear and tear items like brake pads and wiper blades, so it is important to check those regularly and replace as needed for proper function and safety. The dealerships that comprise the O’Brien Automotive Family can make sure your vehicle is safe and all the different parts are working properly. Regular maintenance is important to protect your investment and prevent problems later, after that new-car warranty expires.

First and foremost, when you hit that 35,000-mile mark, it’s probably time for an oil and filter change. Oil change recommendations vary from manufacturer to manufacturer, and some vehicles have systems that monitor your driving style and conditions, as well as the condition of the oil, and then send a message when it’s time for an oil change. Our world-class service technicians can change your oil quickly (no appointment needed) so that you can get back on the road without the hassle of waiting.

When a vehicle is used in a lot of stop and go driving, a dusty environment or in heavy load conditions like towing a trailer, the system may suggest more frequent oil changes to protect the engine. On the other hand, drivers that do a lot of highway commuting at constant speeds may be able to go longer between changes. Drivers can check the maintenance section of their owner’s manual or call our Service Department and speak with an advisor.

Another part of any car or truck that benefits from regular maintenance is the tires. Like the oil in the engine, tire life will depend a lot on how the vehicle is used, but it also varies depending on the type of tire. High-performance, speed-rated tires often found on sportier cars tend to wear out faster because the soft rubber treads that enhance traction also get shaved off during hard cornering. Our Service Department has various brands of tires available including BF Goodrich, Continental, Dunlop, Firestone, General Goodyear, Hankook, Michelin, Pirelli, Uniroyal, Kumho and many more!

Whether your ride is rolling on summer performance tires, all-season radials or off-road specials, the tire pressures should be checked at least once a month and the treads should be examined while you’re down there at the corners. Tires showing less than the manufacturer-recommended tread depth should be replaced (use the penny test). Always have your tires rotated according to manufacturer recommendations so that they wear evenly and last as long as possible. Call us today to set up an appointment.

While the wheels are off for rotation, it’s a good idea to take a look at the brakes. The brake pads (special offer / rebates), particularly those on the front corners, will probably be substantially thinner by 35,000 miles. Many brake pads will have a visible metal wear indicator clip that will scrape against the rotor and squeal when pads are too thin. If the clip is touching or very close to the surface of the rotor, it’s about time to change them. At the same time, check the surface of the brake rotors where the pads grip. They should look clean and free of deep grooves or discoloration that indicates overheating. If the rotors have grooves or other signs of uneven wear, strange colors or dark areas, the rotors should be either machined or replaced.

Brake line connections, drive-shaft seals and various hoses should be checked for signs of leaks and then corrected. Suspension and steering links should be examined to make sure everything remains tight. If the air filter hasn’t already been replaced by 35,000 miles, it is almost certainly time to put in a clean one so that the engine can breathe properly. Also under the hood, fluid levels for the brakes, power steering, coolant and washer fluid should all be checked and topped off as needed, and accessory drive belts should be inspected for cracks or other signs of wear. In some cases, transmission or differential fluids may also need to be replaced at 35,000 miles.

Drivers should also turn on headlights, turn signals and warning flashers to check for burned out bulbs and replace them as needed. Since different vehicles have varying levels of equipment, drivers should always check their owners manuals to determine what other items might need service such as pollen filters in the ventilation system or filters for vented seats.

These things take less time than you think, and we are always there to help. Considering the tens of thousands of dollars you probably paid for your new car or truck, it’s definitely worth spending a small amount of time to keep it running like new for many years to come. Our Service Department is world-class. Let us show you why we have been in business in the Indianapolis area for over 70 years; we put our customers FIRST. Check out what our customers are saying about us! (Greenwood / Indianapolis)

Your friends at O’Brien Automotive Family!
“Our family works for you. Since 1933”

Your leading Greenwood, Franklin, Indianapolis, Carmel, Plainfield, Avon, Lawrence, and Noblesville Chrysler Jeep Dodge Ram FIAT Toyota and Scion Dealer!

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Did you love your drive to work today? If you can’t answer yes, then I highly recommend you think about driving a 2011 Dodge Charger…I do. No matter how good a mood I’m in, getting behind the wheel of my Charger R/T notches it up to a whole new level. Comfort, performance, handling, styling, features; the Charger has it all. Redesigned from the ground up for 2011, the newest model of the Dodge Charger is a whole new animal. I don’t commute to work, I drive.

Recently, I helped the camera crew of a reality-tv show buy two of our minivans for their equipment. Their show is about drag racing, and one of them told me he had never been a fan of racing until they started filming. Then, he said, he learned that the beauty and the drama are in the details. That’s how I feel about my drive to work, it’s all in the details.

Since it’s inception, the Dodge Charger has been known for it’s raw power, and now we’ve added handling that has to be experienced to be appreciated. Maybe I haven’t had the opportunity to fully test the 160 miles per hour promised by my speedodometer, but that doesn’t mean I don’t enjoy the powerful 5.7 liter Hemi V-8 every time I’m in it.

It’s not just how quickly I can be moving at the legal speed limit of whatever road I’m on, it’s also the sheer gear head delight I take in feeling that big engine downshifting when I ease off the gas to coast to a stop light. It’s got a terrific air conditioning system, but you wouldn’t know it judging by how often I have my windows down so I can listen to the Hemi go from purr to growl.

Want to love your drive? Come in for a test drive and let me show you just how affordable a 2011 Dodge Charger is with a starting MSRP of $25,395 and 0% financing available to qualified buyers. If I’m already on a test drive with a fellow Charger driver, any of our Five Star Chrysler Certified Sales & Leasing Consultants will be happy to help you. Mention that you read this blogspot and get an additional $500 discount available only at Tom O’Brien Chrysler Jeep Dodge Ram.

My name is Rob Sloan, I drive and sell Chargers.

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